Carbon Neutral Website - We offer free delivery on all orders but we do have an £8.50 minimum order requirement. This has been set to help us meet our carbon neutral website target. You can view our CO2 certificate by clicking on the carbon logo - bottom left corner of the website.
UK ECONOMY FREE - Delivery by Royal Mail 2nd Class post in 5 working days. Orders received after 2pm Friday and anytime on Saturday & Sunday will be dispatched the following Tuesday
UK PREMIUM £2.95 - Delivery by Royal Mail 1st Class post in 1-2 working days. Orders placed before 2pm Monday to Friday will be dispatched the same day. Orders received after 2pm Friday and anytime on Saturday & Sunday will be dispatched the following Monday.
UK PREDICT NEXT DAY £4.95 - (FREE ON ORDERS OVER £60) - Order by 2pm for next working day delivery, we’ll even tell you what time to expect your delivery. Early on the morning of delivery you will receive a text message / email to advise exactly when your parcel will be delivered. If this time slot is not convenient you can reply to the email or text message and request a delivery on any of the next 3 working days. A signature will be required on delivery unless you ask us to leave the parcel in a safe place at the time of making your order. A tracking number will be emailed once the goods have been dispatched. Please note: orders received before 2pm will be dispatched the same day for next working day delivery. Orders received after 2pm Friday and anytime on Saturday & Sunday will be dispatched the following Monday. Working days exclude Saturdays, Sundays and Bank Holidays. UK Mainland only, excludes Scottish Highlands.
INTERNATIONAL ORDERS £4.95 - Delivery by Royal Mail 1st Class Airmail. Orders posted to countries outside the EU may be subject to import charges.
INSURANCE - We automatically insure your parcel so you never need to worry about being out of pocket if your parcel gets lost or stolen. Our insurance does not cover parcels delivered to any safe places you may nominate to have your parcel left when you are not home at the time of delivery. It is your responsibilty to make sure the nominated place is safe!
INCORRECT / INCOMPLETE ADDRESSES - If you provide an incorrect or incomplete delivery address at the time of your order it will be your responsibility to pay all the associated re-delivery costs. If your package is returned to us due to an incorrect or incomplete address, you must pay all costs to re-deliver the parcel.
You can expect nothing less than five star treatment when you order from mypure. Find out more here