UK & Channel Islands
Next day delivery to UK addresses is free of charge, the cut off for next day delivery is 2pm. At mypure we automatically insure your order so you never need to worry about being out of pocket if your parcel gets lost or stolen.
Orders received before 2pm will usually be delivered the following working day. Most of our parcels are sent Royal Mail 1st class post, however some very heavy parcels will be sent free of charge by DHL courier. When your order is dispatched we will send you an email to let you know how your order will be delivered. DHL operate a home delivery service called DHL at Home, this service aims to deliver parcels in 1-2 days and operates between 7.30am & 9pm Monday to Friday.
Please note orders for sample sachets only which have an invoice value of £0 will be charged a 50p handling fee.
Europe & Russia
We do not charge postage and handling when your order value exceeds €100. Orders under €100 will be charged €4.95 postage and handling. Parcels are dispatched within 24 hours by 1st class airmail. All orders are insured and delivery to most countries takes 3 working days.
The Euro delivery charges described above are applicable to the following countries: Albania, Andorra, Armenia, Austria (EU), Azerbaijan, Azores (EU), Balearic Islands (EU), Belarus, Belgium (EU), Bosnia Herzegovina, Bulgaria (EU), Canary Islands, Corsica (EU), Croatia, Cyprus (EU), Czech Republic (EU), Denmark (EU), Estonia (EU), Faroe Islands, Finland (EU), France (EU), Georgia, Germany (EU), Gibraltar (EU), Greece (EU), Greenland, Hungary (EU), Iceland, Ireland (EU), Italy (EU), Kazakhstan, Kosovo, Kyrgyzstan, Latvia (EU), Liechtenstein, Lithuania (EU), Luxembourg (EU), Macedonia, Madeira (EU), Malta (EU), Moldova, Monaco (EU), Montenegro, Netherlands (EU), Norway, Poland (EU), Portugal (EU), Romania (EU), Russia, San Marino, Serbia, Slovakia (EU), Slovenia (EU), Spain (EU), Sweden (EU), Switzerland, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, Vatican City State.
Rest of World
Deliveries to countries not listed above are based on the weight of your parcel. We charge US$2.95 for the first 100g, then $US1.00 for each subsequent 100g. Parcels are dispatched within 24 hours by 1st class airmail. All orders are insured and delivery to most countries takes 3-5 working days.
Currency
The currency you are charged will depend on your delivery address. Delivery addresses in the UK will always be charged in British pounds (£). Countries listed in our Europe & Russia category above will always be charged in euros. Countries not listed above will be charged in US dollars ($).
VAT (Sales Tax)
VAT at 15% will be deducted from your order when your delivery address is outside the European Union. To access prices without VAT you must log into your mypure account and make sure your delivery address is outside the EU. All countries listed above with (EU) after the name are considered part of the European Union for tax purposes.
