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Frequently Asked Questions
Are MyPure products chemical-free?
Are MyPure products chemical-free?
No - and neither is anything else! But they are free from harsh, controversial, or unnecessary synthetic chemicals. Checkout the MyPure Purity Promise for more information
What kind of ingredients do you avoid?
What kind of ingredients do you avoid?
Parabens, SLS/SLES, mineral oils, microplastics, synthetic fragrance, petrochemical-derived additives and nano ingredients. See the MyPure Purity Promise for more information.
What’s the difference between natural and organic skincare?
What’s the difference between natural and organic skincare?
Organic skin care uses natural ingredients that are grown without pesticides, synthetic fertilisers, or GMOs. Not all natural products are organic – but all organic ones are natural. Look out for certifications like COSMOS Organic or Soil Association on our site to know what’s what.
How do I build a clean skincare routine?
How do I build a clean skincare routine?
Start with the basics – cleanse, tone, moisturise – then add in extras like serums, oils or masks depending on your skin’s needs. A simple routine might look like this:
- Cleanser – choose a gentle, sulphate-free formula to sweep away impurities without stripping.
- Toner/Mist – balance skin and prep it to absorb treatments.
- Serum or Oil – target specific concerns like dryness, fine lines or dullness.
- Moisturiser – lock in hydration with a nourishing cream or lotion.
- SPF (morning only) – protect your skin naturally with mineral sun filters.
When switching to natural products, it’s best to introduce one new product at a time so your skin can adjust. Keep it simple and build gradually – consistency is key to seeing results.
Need help choosing? Our on-site chat (powered by AI) is getting really good at recommending products – it knows our full range and even pulls in product reviews to guide you. And if the AI ever gives an answer that doesn’t quite hit the mark, don’t worry – our team is always here to help.
Can I get a clean beauty discount code?
Can I get a clean beauty discount code?
Yes! When you sign up at MyPure, we’ll send you a 15% off discount code straight away. You’ll also receive regular 15% off replenishment codes to keep your favourites topped up. Plus, every order earns 5% back in MyPure Points, and you’ll get an extra 5% cashback when you pay by card or bank transfer through Super Pay. Add them all up and that’s the equivalent of 25% off your order! Find out more
Free Samples
View allBuild Your Own Sample Set
Curious about natural skincare? Take five! Choose up to 5 free sachets with every order. Simply open a product page, pick the sample size (if available), and add it to your basket. Products with samples change regularly, so it’s always worth keeping an eye on our Free Samples page.

