Frequently Asked Questions
What is Super Pay?
What is Super Pay?
Super Pay is one of the secure payment options you can choose at checkout on MyPure. It lets you pay quickly with your card or bank transfer – and you’ll earn 5% cashback on every order you make through it.
Do I need to sign up for Super Pay?
Do I need to sign up for Super Pay?
Yes. To use Super Pay, you’ll need to create a free Super Pay account. Once you’ve signed up, you can manage your cashback and payments through the Super Pay app.
Where does my cashback go?
Where does my cashback go?
Your 5% cashback is stored safely in your Super Pay wallet (within the Super Pay app). You can then use it towards future purchases at MyPure
Is Super Pay safe?
Is Super Pay safe?
Yes – Super Pay uses bank-level security and encryption to protect your details. Your sensitive payment info is never shared with us.
How do I pay with Super Pay at checkout?
How do I pay with Super Pay at checkout?
Add your items to your basket, head to checkout, and select Super Pay as your payment method. At the checkout, click Alternative Payment Methods and choose the second option, Pay By Card or Bank App & Get 5% Back. You’ll then log in to your Super Pay account to complete the payment.
Can I still use discount codes and earn MyPure points?
Can I still use discount codes and earn MyPure points?
Yes. All MyPure promotions, discount codes, and reward points work as normal when you pay with Super Pay. On top of that, you also get 5% cashback stored in your Super Pay wallet.
How quickly will my cashback appear?
How quickly will my cashback appear?
Your cashback is usually credited to your Super Pay wallet once your payment clears – normally within 1–3 working days.
Does Super Pay cost extra to use?
Does Super Pay cost extra to use?
No, there are no fees for customers. In fact, you save thanks to the 5% cashback on every order.
What happens if I return something I paid for with Super Pay?
What happens if I return something I paid for with Super Pay?
Refunds are handled the same way as with any other payment method. The payment goes back via Super Pay, and any cashback you earned on that order will be adjusted in your Super Pay wallet.
Who else uses Super Pay?
Who else uses Super Pay?
Super Pay is already trusted by a growing list of major UK retailers across fashion, beauty, and lifestyle. You’ll spot it at checkout with well-known high street names as well as online-only favourites – so you can feel confident using it at MyPure too. Check out Super Pay's TrustPilot reviews