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Shipping policy

 

Orders over £35 are delivered free of charge to UK addresses via our Standard Tracked service.  Our deliveries are handled by Royal Mail TRACKED


Royal Mail tracked 48 Hour :  £3.95
Fully tracked with with SMS/email updates. Delivery time usually 3-5 business days to any UK address including Channel Islands and Isle of Man.   Free for orders over £35


Royal Mail tracked 24 hour:  £6.95
Fully tracked with SMS/email updates.  Delivery time next business day for orders placed before 2pm on any business day.  Includes Channel Islands and Isle of Man.


INTERNATIONAL ORDERS: £9.95 up to 2kg - Delivery by Royal Mail 1st Class Airmail. Orders posted to countries outside the UK may be subject to import charges which are the responsibility of the receiving customer. 
INSURANCE - We insure your parcel so you never need to worry about being out of pocket if your parcel gets lost or stolen.   Our insurance does not cover parcels delivered to safe places you have nominated.  It is your responsibility to make sure the nominated place is safe.


INCORRECT / INCOMPLETE ADDRESSES - If you provide an incorrect or incomplete delivery address at the time of your order it will be your responsibility to pay all the associated re-delivery costs.  If your package is returned to us due to an incorrect or incomplete address, you must pay all costs to re-deliver the parcel.

INSURANCE - We automatically insure your parcel so you never need to worry about being out of pocket if your parcel gets lost or stolen.   Our insurance does not cover parcels delivered to any safe places you may nominate to have your parcel left when you are not home at the time of delivery.  It is your responsibility to make sure the nominated place is safe

 

INCORRECT / INCOMPLETE ADDRESSES - If you provide an incorrect or incomplete delivery address at the time of your order it will be your responsibility to pay all the associated re-delivery costs.  If your package is returned to us due to an incorrect or incomplete address, you must pay all costs to re-deliver the parcel.